Customer reviews
We welcome all reviews and feedback about our products and our service.
Customer reviews let the next person find out how a raised seat, a rail or a bidet worked out for someone who already bought one. Real reviews give an honest view that helps people decide.
They also tell us how we can improve our products and our store. So we ask every customer for one, and we mean it whether the news is good or bad.
If you were happy with your order
Please leave a public review. It takes a minute and it helps the next person decide.
If something was not right
Tell us before you tell the internet, and give us the chance to fix it. There is a short form that comes straight to the team.
Videos
Prefer to watch rather than read? Visit the YouTube channel.
The kinds of feedback we welcome
- Reviews on third-party review sites
- Independent experts
- Interviews and stories
- Photos of the product in your home
- User-generated content
- Direct quotes and testimonials
- Videos
- Social media posts
- Blog posts
Why you will not see star ratings on this site yet
We do not publish a rating, a review count or a customer quote anywhere on this site until we have verified reviews to publish. An invented testimonial or a rounded-up score would be worth nothing to you, so there is nothing there rather than something made up.
When there are real reviews, they will appear here and on the product pages, linked to the source so you can check them yourself.
Anything else
If you would rather just tell us directly, email theteam@raisedtoiletseat.co.uk. A real person reads it.